Terms of Service

Last updated: April 24, 2025

1. Introduction

Welcome to invoicedataextraction.com ("we," "our," or "us"). These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

We've aimed to keep these Terms clear and straightforward. If you have any questions or need clarification, please don't hesitate to contact us at [email protected].

We appreciate your feedback and are open to discussing any concerns you may have about these Terms. Feel free to reach out to us at the email address above, and we'll do our best to address your questions within the scope of our services and these Terms.

If you disagree with any part of these Terms, you may not use our services. Continued use of the website and services constitutes your ongoing acceptance of these Terms.

2. Services

We provide invoice data extraction services using artificial intelligence technology. Our services include processing various file types, including PDFs and images, to extract relevant invoice data and generate spreadsheets.

3. Account Registration

3.1. To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account and password.

3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.3. You must be at least 18 years old to use our services. By creating an account, you represent and warrant that you are at least 18 years of age.

4. Billing and Credit System

4.1. Credit Packages

We operate on a pay-as-you-go model where users purchase credit packages:

  • Credits can be purchased in various package sizes to suit your needs
  • Credits are valid for 18 months from the date of purchase
  • Additional credits can be purchased at any time

4.2. Credit Usage

Credits are consumed based on the number of pages processed. 1 page processed = 1 credit used.

  • PDF files (including scanned): 1 credit used per page
  • Image files (.jpg, .png): 1 credit used per file

4.3. Free Monthly Usage Tier

Upon creating an account, users are granted access to a free usage tier which provides 50 credits per calendar month at no cost, allowing for the processing of up to 50 pages (or image files) monthly without requiring payment details. This free tier enables users to utilize our core services for limited monthly needs. We reserve the right to modify, reduce, or eliminate this free usage tier at any time, with or without prior notice, at our sole discretion. Any changes will be reflected in these Terms.

4.4. Payment

Payments are processed securely through our payment processor, Paddle, which acts as the Merchant of Record for all transactions.

The prices you pay for our services include all applicable taxes, as Paddle, as the Merchant of Record, is responsible for collecting and remitting these taxes to the appropriate authorities.

4.5. Refunds

For full information about our refund policy, please refer to our Refund Policy.

4.6. Pricing Updates

4.6.1. We aim to use the most effective AI models available to provide the best data extraction service. Our intent is to improve our services while maintaining current pricing when feasible.

4.6.2. We regularly evaluate and may implement new AI models. In most cases, we aim to incorporate these improvements without changing credit pricing.

4.6.3. If new AI models or technologies significantly increase our costs, we may need to modify our service offerings. These modifications may include:

  • Changes to credit package pricing
  • New credit package sizes or special offers
  • Adjustments to features or credit usage rates

4.6.4. Any pricing changes will not affect credits that have already been purchased. Your existing credits will remain valid at their original usage rates until they expire or are consumed.

4.6.5. We may offer temporary promotional rates or special pricing on credit packages. These offers are subject to change, but changes won't affect credits already purchased under a promotion.

4.6.7. For questions about our pricing please contact customer support.

5. Use of Services

  • 5.1. You agree to use our services only for lawful purposes and in accordance with these Terms.
  • 5.2. You are responsible for ensuring that the content of your invoices and other uploaded materials does not violate any applicable laws or infringe on any third-party rights.
  • 5.3. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process the invoice data you upload solely for the purpose of extracting relevant information and providing our data extraction services to you. This license is limited to the duration necessary to perform our services, after which the uploaded data will be deleted in accordance with our data retention practices as outlined in our Privacy Policy.
  • 5.4. You agree not to:
    1. Use the services in any manner that could damage, disable, overburden, or impair our servers or networks.
    2. Attempt to gain unauthorized access to any part of the services, other accounts, computer systems, or networks connected to our services.
    3. Use any robot, spider, or other automatic device, process, or means to access the services for any purpose.
  • 5.5. Prohibited Content: You agree not to upload, transmit, or share any content that:
    1. Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, or otherwise objectionable.
    2. Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
    3. Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware.
  • 5.6. Content Monitoring: We do not actively monitor or review the content you upload to our services. However, we reserve the right to review and remove any content that violates these Terms or is otherwise objectionable, at our sole discretion.
  • 5.7. Reporting Violations: If you become aware of any violation of these Terms or any illegal or inappropriate content uploaded through our services, please report it immediately to [email protected].

6. Intellectual Property

  • 6.1. Our website, services, and all related software, algorithms, and technology are protected by intellectual property laws and remain our exclusive property.
  • 6.2. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

7. Privacy and Data Protection

7.1. Our Privacy Policy describes how we collect, use, and share your personal information. By using our services, you agree to our Privacy Policy.

7.2. We use third-party service providers, including OpenAI for AI processing, Paddle for payment processing, and Clerk for authentication. These providers have their own terms and privacy policies, which we encourage you to review.

8. Third-Party Services and Terms

8.1. Our services incorporate or utilize services from third-party providers. By using our services, you acknowledge and agree that you are also bound by the terms of service of these third-party providers.

8.2. Key third-party services and their respective terms include:

8.3. It is your responsibility to review and comply with these third-party terms of service in addition to our own Terms and Conditions.

9. Disclaimer of Warranties

9.1. The services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2. We do not warrant that the services will be uninterrupted or error-free, that defects will be corrected, or that the services or the servers that make them available are free of viruses or other harmful components.

9.3. While we strive for accuracy in our data extraction services, we do not warrant that all extracted data will be 100% accurate. You are responsible for reviewing and verifying the extracted data.

10. Limitation of Liability

10.1. To the fullest extent permitted by applicable law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

10.2. In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid us for credits in the last six (6) months, or, if greater, one hundred dollars ($100).

10.3. We are not liable for any loss of data or content that you upload to our services, nor for any loss of extracted data made available in your dashboard. While we strive to maintain the availability of extracted data in your dashboard, we cannot guarantee its permanent storage. You are responsible for maintaining backups of all data uploaded to our platform as well as any extracted data provided in your dashboard. We strongly recommend that you download and securely store your extracted data promptly after it becomes available.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Services.

12. Dispute Resolution

12.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

12.2. Agreement to Arbitrate: You and we agree that any dispute arising out of or relating to these Terms will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction.

12.3. Arbitration Procedures: The arbitration will be conducted in accordance with the rules of the London Court of International Arbitration.

12.4. Class Action Waiver: You and we agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

12.5. Jurisdiction-Specific Rights: If you are a user from the United States, you may have additional rights under U.S. law. Nothing in these Terms is intended to limit any non-waivable rights you may have under applicable law.

13. Modifications to Services and Terms

13.1. We reserve the right to modify or discontinue, temporarily or permanently, the services with or without notice.

13.2. We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use our services after revisions become effective, you agree to be bound by the revised Terms.

14. International Use

Our services are intended for use by customers in countries supported by our payment processor, Paddle. You are responsible for complying with all applicable local, state, national, and international laws and regulations regarding the use of our services, including those related to data protection and privacy.

15. Contact Us

If you have any questions about these Terms, please contact us at [email protected].